Log into My Catalogue Account
See which books you have checked out, on hold, or overdue.
Library membership is free for residents of Calgary and surrounding Indigenous communities.
You can register online or at any Library location.
If you need a replacement card, visit a Library location or contact Library Hotline.
You can update your contact information and preferred home Library through your online account.
Staff can also help you update your account information at any Library location.
Sign in to your Library account using your card number and PIN.
If you can sign in successfully, your card and PIN are working.
If you're unable to sign in, try resetting your PIN or contact Library Hotline for assistance.
Use the online PIN reset form to create a new PIN.
A reset link will be sent to the email address associated with your account. If your account has been temporarily locked because of unsuccessful sign-in attempts, wait ten minutes and try again.
If you don't have an email address on your account, contact Library Hotline for assistance.
Accounts or borrowing privileges may be suspended for several reasons, including:
An account balance of $10 or more
Missing or unverified account information
Failure to follow Library policies
Sign in to your account to review any charges or contact Library Hotline for more information.
Returned items can take time to be checked in and removed from your account.
If an item still appears on your account three days after you've returned it, contact Library Hotline.
If a borrowed item doesn't appear on your account, it may not have been checked out correctly.
Contact Library Hotline and staff will investigate and help resolve the issue.