Location Update

Location Update

All locations are open for regular hours with modified service. All due dates for borrowed materials have been extended until further notice. Please do not return items to locations at this time.

Location Update

Location Update

All locations are open for regular hours with modified service. All due dates for borrowed materials have been extended until further notice. Please do not return items to locations at this time.

Available Services

Available services at locations: 

  • Collection browsing (limited access) 
  • Limited materials check-out (10 items per card) and holds pick-up 
  • Study areas and drop-in meeting room access (limited availability) 
  • Programs and events that do not require technology, such as Family Storytime, Baby Rhyme Time, and Reading Buddies. 

The following services are not available at this time: 

  • Book returns (due dates for all borrowed materials will be extended until further notice) 
  • Technology and digital services, including printing, Chromebooks, computer access, internet, and Wi-Fi. 
  • Digital Library and eResources, with the exception of Libby, Kanopy and Biblioboard.
  • Programs and events that do require technology, including all virtual programming. 
  • Online room booking and program registration

We hope to restore all services as soon as it is safe to do so. Further updates will be posted at calgarylibrary.ca when available. 

Statement from Calgary Public Library

Updated October 18, 2024, 11:00 am

Calgary Public Library continues to experience service disruptions due to a detected cybersecurity breach. As part of containment procedures, Library services requiring technology are still unavailable.  

The investigation is ongoing but as of today we can confirm our cybersecurity team suspects that this was an attempted ransomware attack that our monitoring systems blocked. As part of our containment protocols, we proactively shut down all servers and systems. The Library has not been in communication with any threat agents. 

At this stage of the investigation, we are working to determine if any employee or membership data was impacted. We are committed to reporting any impact to privacy as soon as we know more.  

All locations continue to operate at regular hours with modified service. We will keep you updated as more information becomes available.  

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