Answers customer questions using a variety of information and online sources. Assists with Library programs and community outreach. A two-year diploma plus experience or a bachelor's degree plus experience is required.
Read more about "Library Experience Facilitator "Have an Oscar-themed movie night by streaming these past winners and nominees for free with your library card on Kanopy!
Read more about "Make It an Oscar Movie Night"Get on the path to find a job, build your own website, start a business, improve your English, write your book, brush up on your computer skills, prepare for college, and more. Cardholders have free access to courses with their Library card. Once registered, the Library is unable to drop or transfer you from a course. Please read the course requirements carefully prior to registering for a course.Not sure how to start? Watch the tutorial in Niche Academy: Gale Courses tutorial
Read more about "Free, interactive, instructor-led online courses. "Four years ago, Henry Bastidas left his home in Venezuela and moved to Canada. Henry sought a safer place; he lived near the capital city Caracas, one of the most dangerous cities in the world.An engineer in Venezuela, Henry arrived in Calgary speaking only Spanish. He soon started an ESL program at the University of Calgary, where a friend recommended he also attend drop-in ESL classes at the Calgary Public Library. Eager to improve his English, he decided to check out the free newcomer programs.That little tip from a friend spurred Henry to get a Library card, instantly connecting him to his new city. “Back home, we don’t have libraries like this. There, a library is just storage for books,” Henry says. “Here, I love how dynamic the libraries are, all the activities they do. People are engaged and involved and I think that’s a very good thing.”The ESL classes at the Library helped Henry gain confidence in speaking English. Next, he tried out other free Library programs, including small business programs to work on his resumé and LinkedIn profile and technology programs to learn Excel and PowerPoint.Giving BackIn early 2015, less than a year after arriving in Canada, Henry applied to volunteer at Calgary Public Library. “The Library helped me a lot,” Henry says. “After I finished my courses, I decided to try to give back to this community that now I call home.”Henry began volunteering for kids’ math and coding programs, first at Central Library. “I just wanted to try and help kids a little bit with the things I know, like math,” he says. The experience helped him land his first job in Canada; with no work history here, he says the volunteer gig on his resumé was crucial.As Henry has moved throughout Calgary, he’s continued to volunteer at the Library closest to him, including Forest Lawn, Village Square, Fish Creek, and Sage Hill libraries.Today, Henry studies energy asset management at SAIT and works part-time. He continues to volunteer with Math Quest, helping students in Grades 1 to 6 use math to complete challenges throughout the Library. The after-school program makes numeracy fun — for the students, and for Henry.Energizing Experience“The kids get so excited every time they read a card and accomplish any of the quests,” he says. “I like how energetic they are. Every time I leave the Library, I feel like I did something good here. Instead of draining your energy, this gives you more energy.”“Henry’s strong commitment to helping students learn is a real gift to our youth volunteers that he mentors and to the children participating in our programs,” says Muneerah Vasanji, Volunteer Resources Coordinator at Calgary Public Library. “Henry stands out for his solid work ethic, patience, dedication, and leadership. Henry genuinely cares about making a tangible difference in our community and we are so fortunate to have him as an integral part of our volunteer team.”Henry had never volunteered before; it’s not really part of the norm in Venezuela, he says. “But here, I feel like it’s very important to do. Even though sometimes I have a very busy schedule, going to school and working, I always find when I make time to come volunteer I have fun.,” Henry says.Henry continues to be a dedicated Library member, recommending free programs to others and taking time to look around and pick up a new book. “The Library is my happy place,” he says. “There is always something going on, and you can find everything you are into.”We want to know how the Library has made a difference in your life. Submit your own Library Story online.
Read more about "Stories ‘The Library is My Happy Place’ Henry Bastidas helps others learn as part of his Library Story"Calgary Public Library is piloting new programs and services at libraries across the city, in anticipation of launching them at the new Central Library. This testing helps ensure all our libraries are imaginative and innovative spaces, while simultaneously giving us an opportunity to prepare for our newest building. Here’s a glimpse at some of the features:FurnitureCentral Library will feature 17 different categories of chairs to sit in, with over 2,000 public seats in total! You’ll find lounge chairs for reading, study seating with access to power, chairs of all sizes for children, café chairs, and more — all chosen with flexibility, durability, and accessibility in mind. Chairs, tables, desks, and shelving units have been tried out in libraries across Calgary, including pods at Saddletowne Library. This type of seating is great for small groups, as it’s sound absorbing and includes power outlets.Library SchoolSince March 2018, elementary school students have been coming to Central Library for Cenovus Campus Calgary Library School. At Cenovus Library School, students, their teacher and parent volunteers use the Library as their classroom for a week of hands-on, inquiry learning. Cenovus Library School launches at the new Central Library in November 2018, for students in Kindergarten to Grade 12. Whether experiencing the hands-on Questionarium, exploring resources in the Calgary’s Story collection, or meeting artists in residence and Library staff experts, students and teachers are sure to be inspired by five floors of story at Central Library.Early Learning CentresCalgary Public Library is excited for our littlest members to explore our newest Early Learning Centre this November. The Library’s 12 Early Learning Centres are vibrant and interactive spaces designed for young children to learn through play. Successful features have been duplicated from one space to the next, while fresh elements are tested at each new centre. At Central Library, the focus will be on full-body play. A full-body play structure was tried out at Crowfoot Library, with the Bird’s Eye View Early Learning Centre. Both centres are designed for kids to climb, crawl, explore, and imagine!Room Booking SoftwareCentral Library features over 30 free bookable meeting rooms for members. They’re perfect for your next book club meeting, study group, or business gathering space. How do you book rooms, you might wonder? In Quarry Park Library, staff and Library members have piloted a new room booking software. The software is simple to use, with a device outside each bookable room. On the device, you can see all upcoming bookings for the day, have the option to complete day-of bookings, and easily unlock the meeting space for your booked time — all with your free Library card.Create SpaceCentral Library will feature a Create Space, a place for community members to collaborate and engage in dialogue with others. The Create Space — tested at Memorial Park and Central libraries — showcases the diversity, originality, and inventiveness of the community. Mad Libs YYC edition, leaving an encouraging coffee sleeve, blackout poetry, and writing on typewriters are a few examples of activities sampled. The Create Space provides members with whimsical and playful experiences, plus community interaction and collaboration. Come create with us at Central Library this fall.
Read more about "Stories 5 new Central Library Features You Can See In Your Local Library"Discover winter magic with Calgary Public Library!
Read more about "Winter Wonderland at the Library"Frank O’Keeffe has lived all over the world, but no matter where he travels one thing never changes — how close he stays to his local library.“I’ve always gone to the library wherever I’ve lived. They are invaluable places in our communities, and have always brought such joy to my family,” he says. “We went to live in Australia for a year when our daughter was two, we even had a library card there as well.”Frank signed up for his first Calgary Public Library card about 50 years ago. Born in Dublin, Ireland, Frank immigrated to Canada when he was 19 years old. Memorial Park Library provided him with a place to visit during the day on his way to and from work.When Frank began university, the library became a place to find free resources on the Canadian history he was studying. He eventually became a teacher, passing on the love of learning libraries instilled in him to students and his own family.“My daughter got her first Library card when she was just a little girl. She was always wanting us to take her to Memorial Park Library and read books — new books, more books,” he says. “And it was so convenient, because you could borrow as many books as you liked.”An Accomplished AuthorFrank is more than just a lover of libraries, though; he’s also an author with books on library shelves, including eight young adult novels. His ninth book is Woodbine, an adult historical fiction novel that follows a young girl and her father as they travel from Paris across Africa in the 1890s, eventually visiting Ireland as the First World War breaks out.Frank says this most recent novel, published in August 2018, could not have crossed the finish line without the help of staff at Shawnessy Library.“Three of the ladies at Shawnessy Library — Olga Tanailova, Kirsten Pedersen, and Nelli Boutchev — were instrumental in that last book being published. Those three read my last manuscript as I was writing it. They helped me research it. I even acknowledged them in the book. It couldn’t have happened without their help.”As a retired teacher and avid history buff, Frank says he enjoys the opportunity writing gives him to inject a bit of realistic humour into everyday life, “because the world can always use more of that.” His next book, The Grand Getaway, set to be published this spring, focuses heavily on that aspect.“It starts with an old folks’ home, and a homeless man. One of the patients at the home is living with dementia, and she wants to go see the Grand Canyon one last time, because she went there when she was young on the back of a motorcycle. And so, this homeless man is accidentally let into the home one day and ends up sort of hiding out there, and the two of them form a sort of unlikely friendship that leads to adventure.”‘Chitchat and Good Company’The characters explore themes that hit particularly close to home for Frank. His wife Patricia was diagnosed with Alzheimer’s 10 years ago. As the couple has grown older and their family’s needs have changed, how they use the Library has changed too.“I certainly used to read a lot, but I don’t have as much time for it now. I try to keep as active as I can, but my life involves a lot of worrying about my wife these days. Helping care for her is the most important thing,” Frank says.The Library has become a part of Patricia and Frank’s weekly routine. On Fridays, Frank takes Patricia out from the care facility where she lives and the pair go to the ESL Coffee and Conversation program at Shawnessy Library, for some “chitchat and good company.” Once a newcomer to Canada himself, Frank empathizes with the people who attend the program.“Many of the folks I meet at the Library are immigrants, just like me,” he says. “As an older patron, what I get out of the Library now is companionship. I’m still pretty active, and I don’t have any health problems, but it can be hard to meet new people. The Library is an important means of communication for me.”We want to know how the Library has made a difference in your life. Submit your own Library Story online.
Read more about "Stories ‘Invaluable Places in Our Communities’ Frank O'Keeffe has been writing his Library Story for over 50 years"Staying indoors and enjoying some time at home? These free Library resources are your new best friends. There’s so much you can do with your Library card without ever having to leave your couch. Let’s get you set up! Books Libby by OverDrive can turn any mobile device (not just eReaders) into a virtual Library. To satisfy your book cravings immediately, we recommend filtering your search to only see eBooks and audiobooks that are currently available for checkout. You should also check out the “Skip the Line” feature, which lets you immediately take out popular and in-demand titles for a week at a time. Get help downloading Libby. Film and Movies With Kanopy, you'll never run out of binge-worthy TV again. Once you sign up online with your Library account information, you can download the free app on Apple TV, Roku, or other television devices and log in to start streaming popular films, award-winning documentaries, and kids shows like Franklin, Little Bear, and Max & Ruby. Get help downloading Kanopy. Music Build your ultimate playlist on Freegal Music, or listen to tunes recommended by staff. You can stream music for three hours each day on this app, and download up to five free songs per week. Popular Top 40 artists like Beyoncé and Ed Sheeran can be found here, but so can relaxing instrumental tracks, and storytimes and songs for little learners. Get help using Freegal. News Stay in-the-know at home with domestic and international newspapers on PressReader. Newspapers and magazines from over 100 countries are available in multiple languages. You can even save and print articles at home with this app. Is New York Times your preferred paper? Access it for free using your Library card. Get help using PressReader. Learning Take some time for you and learn something new from home. You can access tons of online learning courses for free through the Library, including some that offer certificates of completion. Check out Lynda.com and Gale Courses for free instruction from experts in everything from Photoshop and Microsoft, to project management, design, and culture. Want to learn a new language? You have free access to Rosetta Stone and Pronunciator with your Library card. Want to explore more of our free Digital Library offerings? Check out everything that’s available with your free Library card.
Read more about "Stories Free Library Resources You Can Enjoy from Home"I am visiting Calgary and want to connect to the internet. Sign up for an internet only card for internet access on Library computers or your wireless device. When you enter an address outside of Calgary on the registration form, you will get an internet only card.
Read more about "I am visiting Calgary and want to connect to the internet."Artists, musicians and performers can apply to host workshops and shows at Library locations.
Read more about "Rozsa Arts at the Library"Calgary Public Library is providing complimentary non-resident memberships to any evacuees currently sheltering in Calgary.
Read more about "Access to Library services for Wildfire Evacuees"After years of discrimination, threats, and violence because of their sexual orientation, Boban Stojanovic and his partner fled Serbia in October 2016 and claimed refugee protection in Canada. As they adjusted to life as newcomers in Calgary, they began to hear a common question.“Everyone kept saying ‘have you been to the library?’” says Boban, a prominent Serbian human rights activist and key organizer of the Belgrade Pride Parade. “We were like, ‘OK, but why?’ In our culture, you don’t often go to the library. It’s not such an important institution in the everyday lives of people.”At the time, the couple were anxiously awaiting a government hearing to determine if they would be granted refugee status in Canada. Boban describes that period in their lives as a stressful grey zone. “You are in some kind of limbo,” he says. “You can’t make any concrete plan because you don’t know what will happen with you.”Looking for something to take their minds off the looming hearing, the couple heeded the advice they’d repeatedly heard from insistent Calgarians: visit the library. The newcomers walked to nearby Nose Hill Library and asked about becoming members.Boban remembers nervously unfolding his refugee claimant document, the lone piece of identification he had. To his surprise, a Library employee politely handed the paper back and explained that just his full name and address were required for a free Library card.“In Serbia, everything is very bureaucratic,” Boban says. “Here, this institution is open.”‘I belong here’Boban's new plastic Library card felt significant. “This was the first official proof I belong here. I am part of this system. I have some roots in this country,” he says.The card also made him feel equal. “In that moment, I was like every other Calgarian,” he says. “They became a member the same way I became a member.”In awe of the fact one person could borrow 99 books, Boban began to explore books at Nose Hill Library. “Having the opportunity to find all those books was something that really gave me hope,” Boban says. “You must have something to occupy your mind.”As he waited for the upcoming hearing, Boban found a sense of sanctuary at Nose Hill Library. He’d read coffee table books about Scandinavian design and imagine how he would decorate his future home in Canada.Boban also borrowed autobiographies, feeling solace in the fact people he admired had also experienced ups and downs in their lives. “Reading all these books, I was more comfortable with my life,” he says. “Claiming for refugee status or waiting for the decision, it doesn’t mean something bad. Because all those people had … some very challenging periods in their lives.”An Open and Safe PlaceIn March 2017, Boban and his partner learned their claim for refugee status had been accepted. They could now apply for work permits, social insurance numbers, and to become permanent residents of Canada.Today, Boban's partner is improving his English through LINC classes, while Boban works at the Centre for Newcomers in a new role, as Settlement Practitioner for LGTBQ+ newcomers.“I am very lucky and happy and privileged to work there and to help people from my community who just came here,” he says, noting LGTBQ+ refugees face distinct challenges. Boban is grateful newcomers can turn to the Centre for Newcomers and Calgary Public Library, both open and safe places for all.Boban also worked a seasonal job at Pier 1 Imports, a position that drew on the interior design books he loves to peruse. He continues to regularly visit the Library; following a move downtown, he calls Central Library home.Boban now finds himself repeating to newcomers the line he once heard again and again: visit the library. “I never had that perception before that something called a library could be so important to my life,” he says. “Now I do.”We want to know how the Library has made a difference in your life. Submit your own Library Story online.
Read more about "Stories ‘The Library Gave Me Hope’ Boban Stojanovic’s Library Story made him feel at home as a newcomer to Canada"More Indigenous language resources, as well as programming that preserves Indigenous culture and heritage, will soon be available at the Calgary Public Library. The Indigenous Languages Resource Centre will help protect, preserve, and promote Indigenous culture, thanks to $1 million in funding from the Government of Alberta.Located at Central Library, this will be the third centre of its kind in Canada, where anyone, with their free Library card, can access language learning, storytelling, elder guidance, and other materials.The project, which builds connections, supports lifelong learning and deepens understanding of community, is launching at the same time the United Nations declared 2019 as the Year of Indigenous Languages.“The Calgary Public Library is thrilled to acknowledge and support the United Nations’ 2019 International Year of Indigenous Languages theme,” said Alayna Many Guns, Indigenous Service Design Lead for the Library. “Language nurtures identity, enhances spirit, and most importantly improves communication amongst families and communities.”More information about programming in the Indigenous Languages Resource Centre will be announced soon.
Read more about "Stories Indigenous Languages Resource Centre to be created at Central Library"As a little kid in the 1980s, I had assumed public libraries only existed on television — that they were part of a dream world that was totally unattainable in my own life as a child of Chinese immigrants. But when I was eight-years-old, a friend’s mother suggested we go get some books at the Library. In Calgary? Really? We had more than just school libraries here?Roaming among shelf after shelf of books, I was hooked. I memorized the location of the Thorncliffe Library (now called Judith Umbach Library) and asked my mother to bring me back for my own Library card the following week. For a shy bookish girl, it was a dream come true.I read almost everything, but my favourite books were by Beverly Cleary, Roald Dahl, and Judy Blume. As I got older I enjoyed reading The Baby-Sitters Club, Sweet Valley High, and other series. It was a treat to find them at the Library, since $3.95 for a book was pretty much an impossible sum of money to me as a kid.Now as a mother of three, I have become a regular Library user again. At first, I signed up for a card so I could attend a baby class at Country Hills Library with my eldest, but then I got the Library app on my phone and everything changed.It’s so easy to put books on hold through the app, and it has revitalized my reading. Last year I read 64 books, and most of those books were from the Library. I bring my kids to Country Hills Library at least every other week — sometimes more! — and they love to pick out all sorts of reading material. We take out about 20 books at a time. My girls, ages eight and seven, are big readers, and my three-year-old also loves to be read to. The Library has always represented limitless possibility to me — so many books waiting to be read — and all that reading has inspired me to write my own book manuscript, a graphic memoir on postpartum depression. While working on the book, I borrowed a lot of graphic novels and memoirs from the Library so I could get a good sense of other books in the genre. And I just want to say that whoever is responsible for acquiring graphic novels for the Library is doing an excellent job. The Library has been an invaluable resource for me both personally and professionally.Follow Teresa and view her drawings on Instagram at @by_teresawong.We want to know how the Library has made a difference in your life. Submit your own Library Story online.
Read more about "Stories "I Read Almost Everything" Discovering the Library was a dream come true in Teresa Wong's Library Story"Special Services includes programs for those who are unable to travel to a Library location, tools at the Library such as accessible computers and other electronic aids, and an extensive collection of large print books, talking books, digital books, and Digital Readers.
Read more about "Making the Library experience available to everyone."