All Library locations are temporarily closed. Curbside services and exterior return chutes remain open. More information at COVID-19 Updates

Library Updates on COVID-19

All Calgary Public Library locations are temporarily closed. Contactless services are available starting April 8.

 

Following provincial guidelines, we are temporarily closing in-location access to help limit the spread of COVID-19. The Library is committed to providing as much public service as safely possible, including through curbside services which will return on Thursday, April 8.

Available Library Services at a Glance

Yes, these services are available

No, these services are not available

  • Browsing physical collections
  • Study space
  • Printing, Wi-Fi and copying
  • Desktop and Chromebook access
  • All in-person events
  • All room bookings

    Curbside services are available at all locations except Rocky Ridge starting April 8.

 

Returns, Holds, and Fines

How can I return Library materials?

Exterior book return chutes remain open at most Library locations.  If you are unable to return your item through an external chute, please call the Library Hotline at 403.260.2600 for alternatives. Saddletowne is accepting returns at its curbside table when it is open. Those hours can be found here. Rocky Ridge is not accepting returns at this time.

I have an item that says it must be returned at the service desk. What do I do?

Please return these materials through curbside service during open hours. Visit calgarylibrary.ca/locations for curbside hours.

I have a hold ready; can I pick it up?

Starting April 8, the Library's Curbside Holds Service at all locations except Rocky Ridge. Read How to Use Our Curbside Holds and Pickup Service  or watch our video for more information.  

My book is due, but I can’t come into a Library. What do I do?

Your items will automatically renew the morning of their due date, up to four times. If you receive email notifications from the Library, an email will be sent on the due date to let you know whether the auto-renewal was successful.

On July 1, 2020, the Library moved to a Fine Free model to help Calgarians during this challenging time and to permanently reduce barriers to service. Read more about our fine free model and it means for your borrowing here.

 

Library Hotline

Our staff are here to answer all your questions.  Need a book recommendation, tech support, help with schoolwork, or information about current events? Call the Library Hotline at 403.260.2600 or contact us online.

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19 to Zero

We can all play a part in staying safe and seeing our lives get back to normal, and the Library wants to help.

That’s why we’re working with 19 to Zero to share timely and accurate information as part of the fight against COVID-19.

19 to Zero is a coalition of public health experts, behavioural economists, and creative professionals dedicated to understanding and building public trust around COVID-19 safety behaviours and supporting a successful vaccination rollout.

 

Calgary Public Library is a trusted source for accurate information and resources. In working with 19 to Zero, the Library will provide the latest COVID-19 information and offer programming opportunities to share information and encourage community learning, with the ultimate goal of reducing vaccine hesitancy.

We encourage you to stay up to date with information from 19 to Zero, share it with your community, and join us in dialogue through online programs.

What You Can Do

Keep Yourself and Your Community Healthy

  • Cover your mouth with a tissue or your upper sleeve when coughing or sneezing.
  • Discard used tissues immediately.
  • Wash your hands often for at least 20 seconds with soap and water or use hand sanitizer that is 60–90% alcohol-based.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Practice social distancing. Try to keep an optimal six-foot distance from other people.
  • Stay home if you are not feeling well or experiencing flu-like symptoms. Contact your doctor. Call 811 if you need connection to a medical professional.

Health Alerts and Information

Mental Health Resources

Access the Wellness Desk to get free support for mental health challenges and addictions by calling 403.299.9699. On the Wellness Desk webpage, you can find a list of community organizations that you can also access for support, and other resources.

Mental Health Resources

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Library at Home

You and your family can continue to use Library resources at home, including virtual storytimes, learning resources and study help, and streaming platforms for books, movies, and music.

Visit our Library at Home section to find something for every age, including recommendations from our librarians.

Start exploring