Library locations are open during regular hours and accepting returns. Learn more about our health and safety measures at COVID-19 Updates

Library Updates on COVID-19

All Calgary Public Library locations are open for in-person visits, with health and safety measures in place. 

Updates on our response to COVID-19 and changes to service

Update to Library Services

On November 24, the Province of Alberta declared a state of public health emergency and announced new public health measures. A local state of emergency has also been declared in Calgary.

After reviewing, Calgary Public Library has made the following changes to operations, effective immediately:

  • Cancellation of all in-person programs and events will continue until Monday, January 11, 2021.
  • Social gatherings are not allowed in locations. All group seating will be limited to no more than three persons. Exceptions can be made to accommodate larger households as needed.
  • Small meeting room bookings continue to be heavily restricted across the system and are limited to three people or less.
  • Group photography is not allowed in any Library location. (example: wedding photography).
  • No third-party after-hours bookings at locations.

Library locations remain open at regular hours. All locations continue to have limited public capacity that is below 25% of normal total capacity.

Masks remain required in all locations and work areas. The Library continues to align with exemptions as identified under the City of Calgary’s Temporary Face Coverings Bylaw.

You can learn more about our response to COVID-19 and other changes to service here. We apologize for any inconvenience and thank you for your understanding and support.

Helpful tips for visitors to the Library:

  • Try to limit your visit to under 60 minutes to ensure equal access for others
  • Explore our Digital Library to access hundreds of eResources, like ebooks, audio books, music, movies, online learning, and more!
  • Virtual programs for every interest and age are being launched each week.

Available Library services at a glance

Yes, these services are available

  • Book returns
  • Browsing physical collections
  • Study space
  • Desktop and Chromebook access
  • Printing, Wi-Fi and photocopying
  • Meeting room bookings (some locations)
  • Reading room study space (some locations)
  • Outreach services (some locations)
  • QR Code check-out (some locations)
  • Curbside Pick-up (some locations)

No, these services are not available

  • Small in-person events (suspended until January 11, 2021)
  • Small in-person events and programs (suspended until January 11, 2021)
  • Large in-person events and programs
  • Third-party room bookings
  • Third-party poster program
  • Book donation drop-off

Does the Library require you to wear a mask inside?

Yes. As of August 1, all staff and visitors are required to wear a mask inside locations in keeping with the Temporary Face Coverings Bylaw. A single-use mask can be provided to visitors on request.

Please visit calgarylibrary.ca/reopening for details on what to know before visiting a location and updates to service changes and restrictions.

Returns, holds, and fines

How can I return Library materials?

During open hours, returns can be made inside the Library. Place your materials in one of the designated return areas for quarantine. Exterior book return chutes are open outside of Library hours.

My book is due, but I can’t come into a Library. What do I do?

As part of the Library's new Fine Free model, no fines are being accrued on any overdue item. 

I have a hold ready; can I pick it up?

You can pick up your hold inside locations or Curbside Holds Pick-up is available as a contactless service at all locations except Rocky Ridge, Nicholls Family, and Sage Hill libraries..

Library Hotline

Our staff are here to answer all your questions.  Need a book recommendation, tech support, help with schoolwork, or information about current events? Call the Library Hotline at 403.260.2600 or contact us online.

libraryhotline460x300

What You Can Do

Keep Yourself and Your Community Healthy

  • Cover your mouth with a tissue or your upper sleeve when coughing or sneezing.
  • Discard used tissues immediately.
  • Wash your hands often for at least 20 seconds with soap and water or use hand sanitizer that is 60–90% alcohol-based.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Practice social distancing. Try to keep an optimal six-foot distance from other people.
  • Stay home if you are not feeling well or experiencing flu-like symptoms. Contact your doctor. Call 811 if you need connection to a medical professional.

Health Alerts and Information

Mental Health Resources

Visit the Wellness Desk at Central Library on Level 3 to get free support for mental health challenges and addictions. On the Wellness Desk webpage, you can find a list of community organizations that you can also access for support, and other resources.

Mental Health Resources

LibraryatHome460x300

Library at Home

You and your family can continue to use Library resources at home, including virtual storytimes, learning resources and study help, and streaming platforms for books, movies, and music.

Visit our Library at Home section to find something for every age, including recommendations from our librarians.

Start exploring